Time Management Extension Privacy Notice

Last updated: October 25, 2026

This notice explains what the Steady Call Connect Time Management extension for Google Chrome records, why, who can see it and how long it is kept. The extension is published by Steady Call Connect LLC ("Steady Call Connect", "we", "us") for its own staff and contractors. It is not for the public: it does nothing until you sign in with a staff account your administrator created for you.

Installing the extension and signing in means you understand that, while tracking is on, your work activity is recorded for payroll, time records and internal quality and compliance.

1. What the extension records

Only while you are signed in and tracking is on (you pressed Start):

• Your name and email address, from your staff account.
• When each session starts and stops, your idle periods and your breaks, with each break's type (for example Lunch, Restroom or Flexi).
• How many times you used the mouse and the keyboard each minute. What you type is never recorded: no keystrokes, passwords, form contents or clipboard.
• Screenshots of the visible part of the Chrome tab you are working in, taken at random times, on average every few minutes.
• The site and page address of the tab you are working in. The part of an address after "?" or "#" (which can hold search words or sign-in codes) is removed before anything is stored.
• Your work list: the to-dos your manager gives you and whether you ticked them, and the call-backs and leads waiting for you in our staff portal.
• For sales roles, the number of leads you report sending each day.
• Technical details to keep the extension working: its version, how it was installed, whether Chrome's recommended settings for it are on, and error reports (the error, where it happened and the screen it happened on). These are not used to assess you.

2. Screenshots

• A screenshot shows only the visible area of one Chrome tab, saved as a compressed picture. Nothing outside Chrome is captured: not your desktop, other programs, webcam or microphone.
• Screenshots are taken during working time, and during idle or away time while a session is running. None are taken during a break you started, or when tracking is stopped.
• They are sent over an encrypted connection (HTTPS) to our private storage.
• If screenshots cannot be taken for a long stretch of working time, tracking stops by itself, because that time could not be confirmed.
• Please keep personal matters out of the tab you are working in while a session is running.

3. What we never do

• We do not sell this information, share it with advertisers or data brokers, or use it for advertising or profiling unrelated to your work.
• We do not use it to decide creditworthiness or for lending.
• The extension records nothing while you are signed out or tracking is stopped, and takes no screenshots during your breaks.

4. Where it is kept and who can see it

The information is kept in our private database and file storage, hosted by Supabase. Only Steady Call Connect's authorized personnel (administrators and the managers and reviewers they name) can see it, in our staff portal, as well as the people who run these systems for us. Staff in an agent role cannot see other people's screenshots or tracked details.

5. How long it is kept

Tracked information, including screenshots, is kept as long as we need it for payroll and business records. When a staff account is removed, its tracked information is deleted as part of offboarding.

6. Your choices and requests

You can stop tracking or sign out at any time from the extension's toolbar button. Current and former staff may ask questions or make requests about their information, including to see their own screenshots, through their manager or by writing to support@steadycallconnect.com.

7. Changes to this notice

If what the extension records changes, we update this notice and its date, and we tell staff where the law requires it.

8. Contact

Steady Call Connect LLC, 5830 East 2nd Street, Casper, Wyoming 82609. Email support@steadycallconnect.com.

This notice does not replace your employment or contractor agreement, or any workplace-monitoring rules that apply where you work.